Terms & Conditions

Bookings

• Each child is entitled to one free taster session, ever, bookable into any available session — age bands are a guide, not a booking restriction.
• Individual sessions are £12.50, paid online at the time of booking.
• A block of 4 sessions costs £40.00(£10.00/session), paid upfront, and issues 4 sessions with a 12-month expiry.
• Blocks renew automatically at £40.00 when the 4th session is used, unless renewal is switched off from the parent dashboard.
• Where enabled, a 10% sibling discount applies automatically to any child's booking once your account has 2 or more children with a genuine paid or credit booking; no child is excluded by age or by which one was added first, and it only applies while AFS has the discount switched on.

Rescheduling, cancellations & refunds

• Parents cannot cancel a booking or trigger a refund themselves.
• Any upcoming booking can be rescheduled to another available session, free of charge, once per booking, from the parent dashboard.
• Cancellations and refunds are handled solely by AFS, at AFS's discretion, from the admin panel.
• If AFS cancels a session (for example, for weather), affected bookings are credited back automatically (or the taster reinstated), and parents are emailed to rebook.

Attendance

A booking is marked Present or Absent by a coach on the day. A no-show (Absent) is treated as a used session — the payment or session is not automatically restored, though AFS staff may restore a lapsed session as a goodwill gesture at their discretion.

Conduct & safety

Parents are responsible for ensuring accurate medical/allergy information is kept up to date on their child's profile. AFS reserves the right to refuse or withdraw a place where necessary for the safety of participants or staff. Our full safeguarding standards are set out in the Safeguarding Statement.

Photography & images

AFS may photograph or film sessions for coaching and promotional use, but only where the parent has given photo consent for that child at signup. See the Safeguarding Statement for how consent works and how to change it.

Liability

Football carries an inherent risk of injury. AFS takes reasonable care to run sessions safely (Enhanced-DBS-checked, first-aid-trained coaches; see our Safeguarding Statement), but does not accept liability for injury, loss, or damage except where caused by AFS's negligence, and nothing in these terms excludes or limits liability where it would be unlawful to do so (including for death or personal injury caused by negligence, or for fraud).

Complaints

If something falls short of what you expect from AFS, contact help@afs.football in the first instance and we'll aim to acknowledge within 2 working days. Safeguarding concerns should instead be raised as set out in the Safeguarding Statement.

Changes to these terms

AFS may update these terms from time to time; the current version always applies to new bookings, and material changes affecting an existing block or ongoing booking will be emailed in advance.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

[COMPANY LEGAL NAME], a company registered in England and Wales, company number [COMPANY NUMBER], registered office [REGISTERED OFFICE ADDRESS] — this document is a working draft; a solicitor review is recommended before scale.